Blackberry

Gadget Review – BlackBerry KEYone Durability Test

BlackBerry KEYone Durability Test - SCREEN FAIL!

The BlackBerry KEYone: barely released here
in the United States a few days ago. This is the latest and greatest flagship from
BlackBerry; one of the oldest smartphone manufacturers in the business. BlackBerry peaked back in 2013 before Android
and the iPhone became the main players. Lately though, BlackBerry has been dipping
its juicy fingers into the Android operating system.

And that brings us to this KEYone. It does feel heavy in my hands so were
off to a good start. Lets see how this new phone holds up to
my durability test. [Intro] This is a completely brand new retailed device
purchased right here in the United States.

Ive tested about 70 different smartphones
now, and like always, we start with the scratch test. The screen of this KEYone is a very humble
4 and half inches, but Ive been told that gets the job done just fine. My Mohs picks do a great job differentiating
between glass, tempered glass, plastic and sapphire. Plastic is a 3.

Sapphire is an 8 or a 9 on the scale. Lately we see most flagships using tempered
glass, which lands at a level 6. And this rectangle slab of Gorilla Glass 4
scores exactly the same hardness level we would see on a Galaxy S8 or and iPhone 7. So far this BlackBerry is holding up pretty
well to its competitors.

Whats cool about this satisfying clicky
keyboard is that its touch sensitive, so you can control the up and down, left and
right scrolling of the screen without actually touching the glass itself. Its kind of fun. Even with the extremely heavy scratching from
my razor blade, more than you would ever see in everyday life, the scrolling functions
still work. So you will never have to worry about leaving
your keyboard exposed.

Thumbs up for that. Speaking of thumbs, the fingerprint scanner
is cleverly hidden in the spacebar of the KEYone and its the next part to get tested. Even with heavy scratches on the surface of
the fingerprint scanner, it is able to read and scan my fingerprint and unlocks the device
on every single try. So far, so good.

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The front 8 megapixel camera is up here at
the top. And this lens is made from glass along with
the opaque lens on the other side with the proximity sensor; both are made from glass. One slightly underrated feature on smartphones
these days is the dual toned flash. If you ever have to use the phone in the dark,
the dual tone provides a much better image than one with just a single color white flash.

This is covered by plastic but thats pretty
normal on all flash LEDs. The rear 12 megapixel camera is covered with
glass as well; pleasant upgrade from the plastic lens on the BlackBerry Priv. It also has a thick metal ring around the
outside to help protect it from rubbing up against the inside of your pocket or purse. That pocket sand can be pretty vicious.

The back cover is made out of a thin grippy
rubberlike material. A BlackBerry in real life is actually a type
of aggregate fruit which means that its composed of tiny little individual fruits
called drupes. Drupes are the little juicy circles surrounding
the actual seed of the berry. BlackBerry, the phone company, chose the name
BlackBerry because all of the little black keys on their keyboard resembled the
drupelets on the blackberry fruit.

The same drupelets you see in their logo. See, its a blackberry. The cover is surprisingly resistant, even
to my razor. If you key the KEYone, nothing happens either.

The sharp edge of my coin was able to scrape
it up a little though, but that was with a lot of pressure. Normal wear and tear wont hurt the surface
of this back panel. And the sides of the KEYone are made from
sweet sounding metal. The power button is also made of metal.

And up here by the headphone jack there is
a plastic end cap, but Im not going to complain about plastic because Im just
happy the headphone jack is still there. The rest of the silver top surrounding the
headphone jack is the quality metal, including over here on the front of the phone where
the earpiece is. BlackBerry did a good job of future proofing
the KEYone with the USB-C port at the bottom. And now the burn test.

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This has become increasingly more relevant
now that Trump has pulled the USA out of the Paris Climate Agreement. Things are going to heat up rather quickly
and it will be nice to have a cell phone that can handle the temperature. Im sure Donald will be watching my videos
to see which phone allows him to Tweet the longest while the world burns. This phone lasted about 16 seconds, which
should fit his attention span just fine.

The good news is that the phone did completely
recover. There might still be hope. And now the bend test. Testing the overall build quality of a phone
is essential to the people who want a phone that will survive everyday life, and unfortunately
this BlackBerry KEYone was not a survivor.

I was even holding the screen when it popped
out of the frame. It surprised me to see the screen do that
since most other screens, like Samsung, have so much adhesive behind them it takes a high
powered heat gun or industrial hot plate to remove them. And this BlackBerry screen is held in by nothing. A quick bend from the other side, and at this
point my screen stopped functioning entirely.

One, the power button was kinked since the
glass was adding zero structural support without that strong adhesive. And two, with the screen lifting up like it
is, the first thing to tear is that ribbon cable at the bottom of the display. The whole thing can be removed entirely by
hand because there is zero adhesive holding it in place. No visible adhesive around the edges or under
the LCD of the screen.

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Nothing. A quick Google search revealed that Im
not the only one who has this problem. One guy dropped his phone on the center console
of his car and the screen popped off. And another guy woke up with a detached display,
which is completely believable if the displays are actually shipping with no adhesive under
them.

This is a legitimate problem. Luckily for BlackBerry though, it is very
easy to fix and Id be more than happy to make another video if BlackBerry ends up correcting
this manufacturing oversight. So hit that subscribe button if you want to
stay updated on this situation. Ive tested about 70 phones now; most of
them are build very well and those that fail end up on my Shelf of Shame.

Only 6 phones in 2 years have failed my tests. And since my BlackBerry KEYone is not currently
functional, it is going with these 6 phones on my Shelf of Shameuntil BlackBerry gets
this figured out at least. It really does seem like an easy fix, so hopefully
they will take care of the problem and their customers. If you already own one of these phones, maybe
grab a case that surrounds the lip of that glass screen.

Ill pop the back off the phone for kicks
and giggles. The black PCB board is creative. Im a fan of that. And theres a BlackBerry logo on the battery.

It would have been pretty easy for them to
slip some wireless charging in here as well, but I think Ive complained enough for one
day. Come hang out with me on Twitter and Instagram. Thanks for watching. Ill see you around..

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